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Catalog Number 1103 |
Device Problem
Material Separation (1562)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device was not received by the manufacturer at the time of this report.A device history record review could not be conducted since the lot number was not provided.In order to perform a proper and thorough investigation to confirm the alleged defect, and determine the source, it is necessary to evaluate the sample involved on this complaint.Customer complaint cannot be confirmed based only on the information provided.No corrective action can be established at this time.If device sample becomes available at a later date this complaint will be updated accordingly.
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Event Description
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Customer complaint alleges "during a procedure they heard a popping sound, a few seconds later followed by another loud popping sound.With the second pop the nasal cannula separated at this junction." customer reported there was no injury to the patient.
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Manufacturer Narrative
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Qn#: (b)(4).The sample was returned for evaluation.A visual inspection was performed and it was observed that the tubing did not pop off from the cannula as reported in the complaint.It was observed, however, that a part of the tubing was broken off inside the cannula.There is not sufficient evidence to assure that this issue originated during the manufacturing process; therefore, the complaint could not be confirmed.
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Event Description
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Customer complaint alleges "during a procedure they heard a popping sound, a few seconds later followed by another loud popping sound.With the second pop the nasal cannula separated at this junction." customer reported there was no injury to the patient.
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Search Alerts/Recalls
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