Samples received: 1 open unit.Analysis and results: there are no previous complaints of this code batch of which 6,048 units were manufactured and distributed in the market.There are no units in stock in b.Braun surgical warehouse.We have received an open and unused sample with the needle detached from the thread.The thread looks like it has escaped from the needle, nevertheless without closed samples a proper analysis cannot be done.Taking into account that there are no other customer complaints concerning this issue for this code batch we consider that this is an isolated unit.Moreover, reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfils usp/ep and b.Braun surgical requirements.Final conclusion: in spite of receiving a defective sample, without closed samples a suitable analysis cannot be performed.Nevertheless, we take note of this incidence and if any closed sample is received in the future, we will re-open the case and analyze it.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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