An evaluation of the kangaroo pump was performed for the reported condition of the unit was not recording history.The unit was triaged and the customer¿s reported condition was confirmed.The root cause of the reported symptom was that a component of the pin inside the pump was not sending the appropriate signal.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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