Model Number 595000-001 |
Device Problems
Device Displays Incorrect Message (2591); Failure of Device to Self-Test (2937); No Apparent Adverse Event (3189)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/22/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because the issue was observed when the freedom driver was not supporting a patient.The freedom driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4) initial.
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Event Description
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The freedom driver was not supporting a patient.The customer, a syncardia certified hospital, reported that the freedom driver exhibited a fault alarm and did not pass the system check out procedure.
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Manufacturer Narrative
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The driver in "as received" condition passed all test sections and pressure performance metrics associated with normotensive and hypertensive settings.Additionally, an extended observation run test was performed on the driver and it performed as intended with no alarms.The driver was power cycled several times, during which time the rv1 potentiometer on the main printed circuit board assembly (pcba) was tested and the driver performed as intended with no inconsistencies in performance.The customer-reported fault alarm upon startup and slow rev up to speed was not confirmed or reproduced.The root cause of the customer-reported issue cannot be conclusively determined as the driver performed as intended with no evidence of a device malfunction.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.(b)(4).Follow-up report 1.
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Search Alerts/Recalls
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