Samples return data is unknown.The date received by manufacturer has been used for this field.Results: bd received 5 photos and 100 samples from the customer facility for investigation.Based on the evaluation of the photos, bd observed that the stoppers were not assembled to the tubes.Stopper function testing was conducted on the customer samples, and all samples met the required specifications.The manufacturing records were reviewed for the incident lot and no issues were identified.Conclusion: unconfirmed, bd was unable to duplicate or confirm the customer¿s indicated failure mode with the samples provided.Stopper pull out testing on the returned tubes did not confirm the reported defect.
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