Investigation summary: bd had not received samples, but photos were provided by the customer facility for investigation.The photos were evaluated and separation of the np (non-patient) needle was observed.Additionally, retention samples were selected from bd inventory for testing and upon completion, the customer's indicated failure mode for separation of the np needle was not observed as all retention samples met required specifications.A review of the device history record was completed for the incident lot and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformances during manufacturing of the product.Investigation conclusion: based on evaluation of the customer photos, the customer¿s indicated failure mode for separation of the np needle with the incident lot was observed.Additionally, testing of the retain samples was conducted and separation of the np needle was not observed.Root cause description: based on the investigation, a root cause could not be determined.
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