Model Number 8700-0752 |
Device Problems
Charging Problem (2892); Device Operates Differently Than Expected (2913); Device Operational Issue (2914)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/16/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll has received the autopulse li-ion battery in complaint for investigation.A supplemental report will be filed when the investigation has been completed.
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Event Description
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It was noted that the fully charged li-ion battery (sn (b)(4)) was not holding a charge when placed in autopulse platform.No other information provided.No patient involvement was reported.Additional information received from the user stated that it is unknown when the issue was observed.The customer follows their regular battery rotation and ensures that the batteries are fully charged.Following the event, the batteries were tested in an autopulse multi chemistry charger and were able to successfully charge.
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Manufacturer Narrative
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The customer reported issue of the battery was not holding a charge and performed 3 compressions when placed in autopulse platform was confirmed during the functional testing and in archive review data.The root cause of the reported problem could not be determined however, a likely root cause for the battery failure based on the archive information can be due to damage or shorted component like a thermistor or resistor.In addition, battery has exceeded its expected service life of three years from its date of manufacture, (b)(4) 2014.Visual inspection noted no damage upon receipt.Three amber lights flashing were lit on incoming inspection.Archive showed on (b)(4) 2017 to the end of the archive, battery recorded multiple temperature mismatch errors on thermistor #0 close to fet and thermistor #2 close to battery cell #2.Battery capacity during the last error event is about 1003 mah equivalent to three amber lights on the battery status bar.Battery was last charged successfully on (b)(4) 2017 and was last inserted in the autopulse on (b)(4) 2017 without errors.The battery was tested in a good known multi chemistry charger and the battery failed to charge.
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Event Description
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It was noted that the fully charged li-ion battery (sn (b)(4) ) was not holding a charge and performed 3 compressions when placed in autopulse platform.No other information provided.No patient involvement was reported.Additional information received from the user stated that it is unknown when the issue was observed.The customer follows their regular battery rotation and ensures that the batteries are fully charged.Following the event, the batteries were tested in an autopulse multi chemistry charger and were able to successfully charge.
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Search Alerts/Recalls
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