Model Number J20007D |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Code Available (3191)
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Event Date 11/10/2017 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4).The laser machine was examined and tested by an abbott field service specialist (fss).The fss was not able to reproduce the z galvo error that was reported, however the error was confirmed when reviewing the error logs.The fss replaced delivery system interface pcb and encoder to address intermittent occurence of z galvo out of position errors.The fss verified system performance after 4 hours of cold start; z encoder counts were stable on a cold start as well.The fss performed 10 burn-in test procedures; all procedures completed without any errors.The fss performed a field service checklist.The system was verified for all modes of operations and calibrations.The system met amo specifications.All pertinent information available to abbott medical optics has been submitted.
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Event Description
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The surgery center reported that a laser vision correction patient experienced an incomplete flap on the operative eyes resulting in aborting the procedure.A description from the surgery center indicated the laser equipment displayed a z-galvo error and it was resolved by rebooting the equipment.After the reboot, the surgeon was able to perform half of the procedures scheduled for the day, when in one of the procedures, the flap creation had started cutting near the center of the operative eye.The surgeon indicated when the cutting was at the near center of the eye, it was like a suction break occurred but the surgeon could tell there was good contact.The surgeon disabled the foot switch and aborted the procedure.The rest of the procedures scheduled for the day were cancelled.
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Manufacturer Narrative
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A record review was performed.A product deficiency review was performed and there is no product deficiency identified.A document, service history, and trending was reviewed.There is not a recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.A labeling review was conducted; the operator manual for the system was reviewed and found to include adequate instructions for use, warnings and operational errors.All pertinent information available to abbott medical optics has been submitted.
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Search Alerts/Recalls
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