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Model Number 57062 |
Device Problems
Increase in Suction (1604); Suction Problem (2170)
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Patient Problem
Pain (1994)
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Event Date 11/22/2017 |
Event Type
Injury
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Manufacturer Narrative
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A replacement pump was sent to the customer.In follow up with the customer on (b)(6) 2017, the customer indicated that she had open sores and blisters on her nipples from pumping, for which she was prescribed a medicated, all-purpose nipple cream.She indicated that the replacement pump was working without issue, her nipples were healing and she was no longer experiencing pain.Though the complaint information does not reasonably suggest that the device caused or contributed to the injury or the device malfunctioned, medela is filing this report, which is considered a serious injury as it required medical attention.
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Event Description
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On (b)(6) 2017, the customer alleged to medela llc that the suction on her pump in style breast pump was high and was not pumping rhythmically, which hurt.
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Manufacturer Narrative
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The device was returned without the customer's parts and accessories; therefore, it was evaluated with a medela lab kit on 03/05/2018, and, though it passed all cycle specifications, it failed minimum vacuum specifications, in both stimulation and expression phases.The pc board was replaced with a control pc board and the pump passed cycle and vacuum specifications, which indicated that there was an issue with the original pc board.The customer's report of high suction was confirmed.[(b)(4)].
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Search Alerts/Recalls
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