Catalog Number 192030 |
Device Problem
Connection Problem (2900)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/05/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has not been received by the manufacturer at the time of this report.The investigation into this complaint is still in progress.
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Event Description
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Customer complaint alleges "the valve was so hard, (the user) couldn't set the syringe tip in the valve smoothly".Alleged defect reported as detected during testing prior to use.Customer reports a new device was obtained for use.Customer reports "no health injury occurred.".
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and no defects were observed.Functional testing was performed and the cuff was inflated and deflated.It was found that there was slight difficulty to fully insert the syringe into the cuff pressure valve; however, no leaks were detected.
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Event Description
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Customer complaint alleges "the valve was so hard, (the user) couldn't set the syringe tip in the valve smoothly".Alleged defect reported as detected during testing prior to use.Customer reports a new device was obtained for use.Customer reports "no health injury occurred.".
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Search Alerts/Recalls
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