Model Number Z6MS TRANSDUCER |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Information (3190)
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Event Date 12/07/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The device referenced in this report has not been returned to siemens for evaluation.If additional information is received or if the device is returned at a later date, this report will be supplemented.Reference: (b)(4).
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Event Description
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It was reported that the transducer generated a usacquisitionhw_35 error message.No additional information was provided.Multiple attempts were made via email to obtain additional information regarding the reported phenomenon and patient outcome but with no results.
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Manufacturer Narrative
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Investigation: the complaint was investigated for a z6ms transducer displaying an acquisition 35.The transducer was returned, and an investigation was performed.Engineers were not able to reproduce the acquisition 35 error, but found an acquisition 40 error.The cause of the error message was due to the reliability of the articulation sleeve material.A new sleeve material change was implemented in september 2016.This transducer was manufactured prior to the corrective action.The transducer from this complaint was replaced at the site.Complaint reference #: (b)(4).
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Search Alerts/Recalls
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