It was reported by the company representative that during the procedure, the physician stated that the product was cracking when placed in patient.The procedure was completed sucessfully.On (b)(6) 2017 the physician had to re-visit the same patient and noticied that the product was not in place.Another hydroset was then utilized, and the physician reported that it was cracking again when placing in the patient.This procedure was completed succesfully as well.The sales rep was not present during these procedures.
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