It has been communicated that the device will not be returned; therefore, an evaluation of the device could not be performed.A review of manufacturing records for this serial number found not discrepancies.The cause(s) of the difficulty reported by the customer could not be determined.If the complaint sample becomes available, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this or similar complaints.At present, we consider this complaint to be closed.
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