Investigation evaluation: our laboratory evaluation of the product said to be involved confirmed the report.During the evaluation of the returned device, the device was functionally tested.When the handle of the device was manipulated the forceps cups will open, but they will not close.Several attempts were made to close the forceps cups, but they were unsuccessful.The device was then placed down an olympus gif-q20 (2.8 mm channel) endoscope.The endoscope was put in a torturous path.When the handle was manipulated the device would open, but the cups would not close.The device was sent back to the supplier for evaluation.The supplier provided the following: one device from the reported event was returned in a zip type bag with proof of decontamination.The returned device was tested for "would not open." during functional testing, with the device coiled in three (3), eight inch loops, it was confirmed that the device would not operate properly when the handle was manipulated.The device would open but would not close as intended.Upon further investigation and disassembly of the device tip, it was noted that the device solder connection was broken.The reported defect in the field of "would not open" was not confirmed.However, the finding of "would not close" was confirmed.The root cause was a broken solder connection.The device history records were reviewed and found to be manufactured february 2017.Relevant defects were noted in the manufacturing records and the final quality control checklist.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: the supplier provided the following: the 'forceps opening and closing' issue was confirmed and the root cause was determined to be a broken solder joint.The supplier is currently working on improvements to create a more robust soldering process to prevent solder joints from breaking.In addition, a corrective action has been initiated to reduce occurrences of cups open and close difficulties for disposable forceps.The product said to be involved is included in the scope of the corrective actions.The instructions for use state the following in regards to product inspection: "beginning at the handle and moving toward the cups, uncoil the forceps making sure not to stretch the cable.Open and close the cups to verify smooth handle operation and appropriate cup action.Become familiar with the amount of handle movement required to operate the cups.If any irregularities are noted, do not use.Note: exercising the handle while the forceps is coiled may result in damage to the performance characteristics of the forceps." prior to distribution, all captura serrated large forceps-no spike are subjected to a visual inspection and functional test to ensure proper workability.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.A corrective action has been initiated in an effort to reduce occurrences of this nature.This product was manufactured prior to implementation of this corrective action.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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During a biopsy procedure the physician used a cook captura serrated large forcep-no spike.The device was used for biopsy for the lesion in the large intestine.The cups did not open in the target site.Therefore, another device from the same lot was used instead to complete the procedure.There have been no adverse effects to the patient reported.There was no reportable information at that time.The device was evaluated on 12/11/2017, and it was determined that the cups would open, but not close upon handle manipulation.
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