Investigation completed on 19jan2018.The dhr was not available for review at this moment.No events and/or rework were recorded for the mentioned lot; therefore, it is concluded that the lot complied with all in-process inspections and testing requirements as specified in the manufacturing shop order and related procedures.Evaluation of retain samples showed that all samples had the correct product information.During the manufacturing/packaging processes there are controls and inspections to ensure that all printed components have the correct information.The fg lot was released on 9/9/2015 complying with the product specifications and requirements.No error was found in the manufacturing/packaging process at integra-añasco.The product was used at 27 months (expiry period is 24 months).There are two stability studies (inpr09-055 and ss-nj-2014-0085) which had successful results up to 30 months when stored under ambient temperature and humidity (including sterility).Nonetheless, it is not recommended to use the product beyond the established expiration date.Therefore, the root cause is related to user error because of using an expired product.
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