Catalog Number BI70002000 |
Device Problems
Computer Software Problem (1112); Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.No parts have returned to the manufacturer for evaluation.
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Event Description
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A medtronic representative reported that while outside of a procedure, the imaging system was not starting up.The pendent shows "system booting, please wait".After 1h the same message displayed.The site restarted the system and it boots up normally.There was no patient present when this issue was identified.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The imaging system passed the system checkout and was found to be fully functional.The software investigation found that a probable cause was unable to be determined without further information since the behavior could not be replicated.
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Search Alerts/Recalls
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