Endosonic arrived with nagano olumpus at the request for repair, because there was a description that seemed to have been shocked to the content of the request, it was confirmed to the dealer that there was no health damage but the nurse was turned on (ultrasound off) when she touched the tank with a state, she received a report that she received a feeling that the electricity flowed like flowing.This device confirmed the leakage at nagano ol, but there was no abnormality.Repair request content: the service got a repair request the other day and it was returned without any abnormality and it seemed that there was electric leak when checking at the facility.Put a switch for checking the unrepaired item, and when the nurse touched the cleaning tank, the service felt like the electricity flowed.Please check again.Last repair request (b)(4).
|
Subject device returned to manufacturer, visual and microscopic inspection of the cable has taken place.Investigator concluded that the equipment has been operated without a viable earth connection (in contravention of ifu stated power supply requirements ¿ section 4.3) thus preventing any leakage current being safely carried away to earth.An 'adaptor' has been attached to the standard 3 pin plug supplied with the subject device.The 'adaptor' is not manufactured or supplied by olympus.Fault not caused by subject device but by the third party 'adaptor'.This will be submitted as the final follow-up report and the complaint will be closed.However, if any new information is provided the complaint will be re-opened.
|