|
Model Number 303000 |
Device Problem
Power Problem (3010)
|
Patient Problem
No Information (3190)
|
Event Date 12/21/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
Submit date: 01/12/2018.An investigation is currently underway.Upon completion, the results will be forwarded.If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
The customer states that the unit won't turn on.When the battery is put in , it turns hot.The customer further reports no patient involvement as this occurred during testing.
|
|
Manufacturer Narrative
|
The unit was triaged and the reported issue could not be confirmed at this time.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|
|
|