Catalog Number 04625358003 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/19/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).This event occurred in (b)(6).
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Event Description
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The customer received questionable results from coaguchek xs meter serial number (b)(4).Different fingers were used for each testing.(b)(6).There was no allegation of an adverse event.The meter and strips were requested to be returned for investigation.Relevant retention test strips (lot 258636-10) were tested in comparison with the master lot coaguchek xs pt.For this purpose, two human blood samples from marcumar donors and two internal reference meters were used.No error messages occurred.Retention samples were acceptable and retention material complied with specification.
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Manufacturer Narrative
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The customer did not return any materials for investigation.The investigation was unable to find a definitive root cause.
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Manufacturer Narrative
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The customer meter was returned for investigation.The returned meter was measured with retention strips in comparison to a reference meter and master lot strips.Two human blood samples from warfarin donors and internal reference meters were used.Testing results: marcumar 3: reference meter and master lot strips: 2.8 inr, customer meter and retention strips: 2.7 inr.Marcumar 4: reference meter and master lot strips: 3.4 inr, customer meter and retention strips: 3.3 inr.Returned customer material and retention material complies with specification.
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Search Alerts/Recalls
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