(b)(4).Field service specialist visited the account and confirmed on arrival energy subsystem error during surgery, customer reboot did not resolve error.He checked and adjusted diode driver current, temp setting and hv to pockel setting.He replaced the ac to dc switcher and diode driver board as the error message was at startup on 4 attempts.Six (6) startups after switcher and diode driver board replacement started up normally with no error messages.Performed pm, system meets (b)(4) spec.All pertinent information available to abbott medical optics has been submitted.
|
A review of the records related to the device that included labeling, manuals, trending, and risk documentation was performed.The trend review shows that there is no significant change over historical complaint limits and no recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.There was no product deficiency identified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|