Model Number 595000-001 |
Device Problems
Break (1069); Material Separation (1562)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 01/30/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the issue was observed when the freedom driver was not supporting a patient.The freedom driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Event Description
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The freedom driver was not supporting a patient.The customer, a syncardia certified hospital, reported that the freedom power adaptor plug was broken at the freedom driver connection 1 receptacle.The connection 1 receptacle is the connector located on the freedom driver housing that connects the power adaptor to the freedom driver.
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Manufacturer Narrative
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The customer-reported issue of a broken power adaptor connection was confirmed during the visual inspection.The connection 1 receptacle cable was displaced from its housing in the driver.It is not known how this was damaged, but it is most likely the result of rough use or other mishandling when connecting the power adaptor to the driver.The functional inspection found this damage to be only cosmetic, as the driver successfully passed all testing requirements.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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