Product complaint # (b)(4).Device was used for treatment, not diagnosis.Investigation summary: the complaint device was received and evaluated.Visual observation confirms this complaint that the needle is bent at an angle beyond its intended design.This failure can be attributed to patient being young with very good bone quality and the user technique where excessive force was applied on the device causing it to bend.A dhr review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy synthes mitek complaints system revealed two other dissimilar complaints for this lot of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
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