According to the clinical support engineer (cse) who evaluated this issue, the customer stated that they want to be able to prevent any user from turning off the spo2 alarm on the fetal monitor (fm).The customer reported that they had a patient who was hypoxic for 6 hours and they confirmed that a user turned off the spo2 alarm.Therefore there were no alarms for a low spo2 measurement for that patient.The user wants to prevent this from happening again.The issue was evaluated by product support engineering (pse) who confirmed that the sp02 alarm can be deactivated by the user without entering a password.The deactivation of the alarm could not be restricted by design.However, if a user deactivates an alarm, this will only be applicable for the current monitoring episode.A new patient monitoring episode will have the default configured alarm setting.According to given information, no malfunction of the device could be identified.The provided information shows that the device works as specified.The customer was instructed about the alarm functionality.An enhancement request was addressed to product marketing.The issue was not caused by a malfunction of the device.No further investigation or action is warranted.Patient information requested, not available at time of report.
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