(b)(4).Dhr review could not be conducted since the lot number provided is not a valid number for (b)(4) facility.A verification of failure mode reported in the current manufacturing process was conducted as follows: (b)(4) were taken from the current production p/n 544230 hemolok ml clips lot# 73c1800159, the samples were functionally inspected, and during the inspection issue reported "improper clip closure" was not observed in the current manufacturing process.Revision of (b)(4) was performed and the failure mode is already including it, no update is required.Corrective actions cannot be established since it is necessary to receive the physical sample to perform a proper investigation and confirm the alleged defect.At this time due the sample is not available is not possible to determine the source of the defect reported.Customer complaint cannot be confirmed due the product sample is not available to perform a proper investigation and determinate the root cause.If the other remarks: alleged defect samples become available at a later date, this complaint will be updated accordingly.
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