The device was received for evaluation and an evaluation is complete.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.An event history log review was performed and showed no keystrokes, programming, or use related events that indicated and/or contributed to the reported issue.A homechoice return instrument test/evaluation (rite) functional test was completed and there no issues or errors, and all tests passed.An internal and external inspection was completed and revealed loose wires at the terminal of the door assembly.Rite electrical testing failed the ground bond test.The device did not meet product specification related to the rite failure.The assignable cause was determined to be loose ground wire at the ground terminal of the door assembly.The loose wires were replaced.Should additional relevant information become available, a supplemental report will be submitted.
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During evaluation of a returned homechoice pro device, a baxter technician determined the homechoice pro machine failed the returned instrument test evaluation (rite) ground bond test indicating a high resistance value between the homechoice pro and the ground bond on the power supply.The ground bond resistance exceeded the rite specified limits at 0.149.The device failed during evaluation, there was no patient involvement.
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