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Model Number SE3690 |
Device Problems
False Alarm (1013); No Audible Prompt/Feedback (2282); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
Burn(s) (1757)
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Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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According to the reporter, the unit would not make a noise when pencil was activated.The patient incurred a minor burn on inner thighs.There was no medical intervention needed.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Evaluation summary: one device was received as a service request and a visual inspection and functional test were performed by the supplier.A device history review was completed for serial# (b)(4) of which was produced on june 2, 2016.There were no manufacturing issues related to the complaint for this serial number.Inspection of the device resulted in noting that the returned unit required replacement of the insulation components.The device failed the performance test.This complaint will be considered as confirmed.The exact root cause of the failure could not be determined; however these items are subject to wear and tear with use.As part of continuous improvement efforts and a corrective action, the supplier repaired and returned the unit.If additional information is received, the investigation will resume as needed.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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