Catalog Number 04625374160 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer complained of discrepant inr results on coaguchek xs meter serial number (b)(4).The customer tested initially at 9:34 a.M.With a result of 3.1 inr.The customer re-tested 3 more times at 9:36 a.M., 9:48 a.M.And 9:51 a.M.With results of 3.2 inr, 4.2 inr and 3.4 inr respectively.No results were reported to the customer's doctor.The customer used a different finger for each test.The customer's therapeutic range is 2.5 ¿ 3.5 inr.No treatment was necessary.No adverse event occurred.The customer is feeling fine.The customer thinks the result of 4.2 inr may be correct and may reduce his warfarin dose.The customer has no hct issues.The customer is not on heparin or other direct thrombin inhibitors.The customer does not have antiphospholipid antibodies.The customer is not on any new medications.The customer's vegetable intake is different from week to week.The customer has had no recent illnesses and no symptoms of bleeding or bruising.The meter and test strips were requested for return.
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Manufacturer Narrative
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Relevant retention test strips (lot 235476-11) were tested in comparison with the current master lot.For this purpose two human blood samples from marcumar donors and two internal reference meters were used.No error messages occurred.Retention samples were acceptable.
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Manufacturer Narrative
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The customer did not return any materials for investigation.Without these materials to investigate, a specific root cause could not be determined.
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Search Alerts/Recalls
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