Model Number N/A |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Information (3190)
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Event Date 02/22/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Reporter had indicated that product will be returned.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported by the sales representataive that the inner packaging of the device was found to be unsealed upon investigation.
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Manufacturer Narrative
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Reported event was unable to be confirmed due to limited information received from the customer.Device history record was reviewed and no discrepancies were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.A summary of the investigation has been sent to the complainant.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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