DEPUY SYNTHES PRODUCTS LLC 11 CM MEDIUM,QD ANGLE ATTACHMENT; MOTOR, DRILL, ELECTRIC - ATTACHMENT
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Catalog Number QD11-G1 |
Device Problems
Difficult to Remove (1528); Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/21/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.The actual device has been returned and is currently pending evaluation.Once the evaluation of the device has been completed, a supplemental medwatch report will be sent accordingly.
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Event Description
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This is report 2 of 2 for the same event.It was reported that during an unspecified surgical procedure of the spine, it was observed that the handpiece device displayed a c-2 error code and an attachment device became stuck to the handpiece device.It was reported that there was no delay in the procedure as identical spare devices were available for use.The reporter stated that the eg1 system went through troubleshooting by resetting the system.It was reported that the system reset cleared the code and the procedure continued.There was patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.The actual device was returned for evaluation.Reliability engineering evaluated the device and determined that the reported condition that the device was stuck in the handpiece was confirmed.An assessment was performed and it was observed that the attachment device would not secure the cutter.During repair it was observed that the springs in the burr lock had came out of position and were not pushing on the lock tabs to secure the cutters.It was determined that this condition was due to running the device without the cutter installed, which is failure to follow the direction for use (dfu).The assignable root cause was determined to be component damage caused by user error.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Search Alerts/Recalls
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