The device was received for evaluation.The event history log review showed no keystrokes, programming, or use related events that indicated and/or contributed to the reported issue.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.Internal and external inspection was performed and no issues were noted.The device passed both the (b)(4) (return instrument test/evaluation) electrical testing and the (b)(4) functional testing.The device was determined to meet performance specification requirements per (b)(4) testing.All ac voltage measurements indicated a resistance of less than 1 ohm.The reported condition not was verified.Should additional relevant information become available, a supplemental report will be submitted.
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