Catalog Number BI70002000-G27 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.While testing, the ground prong of the power cord was loose.While testing, it was also noted that the computer of the hard drive had a raid volume of 0 and that the physical device had an error at startup.Following installation of a new computer and power cord, functionality was restored to the imaging system.It was reported that the software of the imaging system was updated as well.The imaging system then passed the system checkout and was found to be fully functional.The software investigation found that the reported event was unrelated to a software issue.The software functioned as designed.No parts have been received by the manufacturer for evaluation.
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Event Description
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A manufacturer representative reported that, while in a spinal fusion, the viewing station of the imaging system became unresponsive following an image acquisition.It was reported that reseating the interface (umbilical) cable did not restore functionality.Once restarted, the system functioned as designed.It was noted that the original image acquisition was on the imaging system and the site was able to continue with the procedure.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no reported impact on patient outcome.No additional information was provided.
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Manufacturer Narrative
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The power cord for the viewing station was returned to the manufacturer for analysis.Analysis found that the cable failed continuity testing as a ground wire was open.Analysis found that the reported event was related to a electrical issue.
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Manufacturer Narrative
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The computer for the viewing station of the imaging system was returned to the manufacturer for evaluation.Testing found that the hard drives on the unit were misaligned.Once aligned, the unit functioned as designed.
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Search Alerts/Recalls
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