On march 2, 2018, nakanishi received documents from an attorney by post stating that an nsk handpiece had burned a patient.Details are as follows.The event occurred on (b)(6) 2017.A dentist was extracting the patient's wisdom teeth (teeth #1, 16 and 17) using the handpiece, sga-e2s (serial no.: (b)(4)).During the surgery, an iv sedation was administered to the patient.During the surgical procedure, the dentist rested the device on the left side of the patient's lower lip.The handpiece overheated, causing serious and permanent burn injury and scarring to the patient's lower lip and chin.
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On march 9, 2018, nakanishi received an e-mail from the distributor (b)(4) stating that there was neither information available about the patient nor the device returned from the customer for investigation.Due to the device not being returned from the distributor, (b)(4) (manufacturer) made the dhr examination as the investigation approach.As a result of the examination, the dhr indicated that no problems occurred during manufacturing and testing of the subject device.
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