The investigation was completed by conducting a thorough evaluation of the product and the reported information.The manufacturers investigation found that the user encountered a mismatch between the table shift values sent from xvi when the user is trying to accept a table shift of zero incorrectly, i.E.No table shift is required.If no shift is required then the 'convert to correction' button is not enabled.In this case, the user then entered a 'manual correction' mode which then enables the 'convert to correction' button.If this button is then pressed, incorrect shift information is used and the image is no longer correctly aligned/registered.This can be avoided by use of an improved workflow.When an empty or zero correction needs to be saved, one can enter zeros in all three available edit boxes after pressing the "edit or enter correction" button and then press "accept" to have both a zero correction and a proper registration for trending analysis.An alternative workflow was provided to the customer who is satisfied with the proposed solution.Software will be updated to improve the workflow.The software is proposed to be fixed in the next xvi release.
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