Model Number CD3369-40Q |
Device Problem
Difficult to Interrogate (1331)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/28/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.
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Event Description
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It was reported that when an asymptomatic patient presented in clinic for a routine follow up visit, device was unable to be interrogated with two different programmers.The radio frequency antenna was removed and then the device was able to be interrogated.Patient was stable and will continue to be monitored and another troubleshooting will be attempted during the next follow up visit.Patient was presented to the clinic again on (b)(6) 2018 and a firmware download was reinstalled again and radio frequency telemetry was still not possible.The radio frequency transmitter was going to be changed for an inductive transmitter.Patient will continue to be monitored.No further information available.
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Event Description
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New information received on (b)(4) 2018 states that the transmitter could not communicate with the implanted device.A new transmitter was sent to the patient however the issue was not resolved.It was suspected that the device may have a radio frequency chip issue.If the communication issue is due to the radio frequency chip then the patient may go back to using his transmitter.Patient transmitter with inductive transmitter is working.An update was received on (b)(4) 2018 stating that the transmitter was able to read the implant however was unable to connect inside the patient¿s metal mobile home since patient is using a cell adapter and the metal was causing a connection issue.The cell adapter is able to connect outside of the metal mobile home.New transmitter kits were to be sent to the patient.There were no patient consequences.
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Search Alerts/Recalls
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