The patient stated that he received erroneous results when testing with coaguchek xs meter serial number (b)(4).At 11:53 a.M., a sample from the patient resulted as 3.6 inr.At 11:57 a.M., the patient collected a sample from the same fingerstick by squeezing and this resulted as 2.7 inr.The patient reported the 2.7 inr value.No adverse events were alleged to have occurred with the patient.The patient did not receive treatment based on the meter results.The patient's therapeutic range is 2 - 3 inr.The patient's testing frequency is once every two weeks.The patient is not anemic or polycythemic.The patient does not have antiphospholipid antibodies.The patient does not take heparin, lovenox, or thrombin inhibitors.The patient did not have any changes in diet, medications, or illnesses.The patient had no bruising or bleeding.The patient injured his rib cage recently and only took tylenol for this.The meter had not been cleaned under the blue lid.The patient's product has been requested for investigation and replacement product was sent to the patient.Relevant retention test strips (lot 235609-23) were tested in comparison with the current master lot coaguchek xs pt test strip.For this purpose two human blood samples from marcumar donors and two internal reference meters were used.No error messages occurred.Retention samples were within specifications.
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The patient's meter was received for investigation.The returned meter was tested in comparison to a retention meter and master lot strips.Human blood samples from warfarin donors were used.Donor 1 inr: 2.4 inr, donor 2 inr: 2.8 inr.Donor 1 hct: 47%, donor 2 hct: 38%.Testing results: donor 1: retention meter with master lot strips: 2.4 inr, customer meter with master lot strips: 2.4 inr.Donor 2: retention meter with master lot strips: 2.8 inr, customer meter with master lot strips: 2.8 inr.All inr values were within the specified maximum difference between measurements.No error messages occurred.The returned and the retention material meet the specifications.As the customer used the same fingerstick for multiple tests, this is a potential cause for the result discrepancy.Product labeling advises to use a different finger for each test performed.
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