The investigation determined lower than expected vitros phyt results were obtained from vitros and non-vitros quality control fluids, using two different slide lots of vitros phyt slides tested on a vitros 5600 integrated system.The assignable cause for the lower than expected qc result from the mas level 1 (5.69) and all the tdm iii (l5351) results was most likely an instrument related issue.A within-run precision test was processed and the results were outside of ortho guidelines, indicating the vitros 5600 system was not performing as intended.The ortho fe performed service actions to the microslide incubator and immunorate subsystems.Following service actions, acceptable qc results were obtained indicating the vitros 5600 system was performing as expected.The assignable cause for the lower than expected qc results from the mas level 1 (5.7) and level 3 (24.64) was unknown.The customer repeated qc testing the same day and obtained acceptable results.The customer does not recall how this issue was resolved and a qc fluid issue or pre-analytical sample handling are potential contributing factors to this event.
|
A customer reported multiple lower than expected vitros phyt quality control results were obtained using non-vitros mas qc fluids and vitros tdm qc fluids on two different vitros phyt slide lots tested on a vitros 5600 integrated system.Phyt lot 2616-0165-6276.Mas lot lia20040 level 1 = 5.69, 5.70 versus expected 7.8 ug/ml.Phyt lot 2616-0165-6832.Vitros tdm iii lot l5351 = 19.77, 21.21, 21.56, 21.95, 22.31 versus expected 28.5 ug/ml.Mas lot lia20040 level 3 = 24.64 versus expected 35.8 ug/ml.Biased results of the magnitude and direction observed may lead to inappropriate physician action if the event were to occur undetected.The customer made no allegation that patient results were affected or reported from the laboratory; however, the investigation cannot conclude that patient samples were not affected or would not be affected if the event were to recur undetected.There was no allegation of patient harm as a result of this event.This report is number three of three mdr¿s for this event, as three 3500a forms are being submitted as three devices were involved.This report corresponds to ortho clinical diagnostics inc.Complaint number (b)(4).
|