Catalog Number BI70002000 |
Device Problem
Difficult to Open or Close (2921)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/12/2018 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to site to test the equipment.Representative reported that the gantry door did not close due to inner covers being jammed with lower cover.Representative cleared jammed covers and re-adjusted the slipped dingus moving gears assembly to match the marks.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts were replaced.No parts have been received by the manufacturer for evaluation.
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Event Description
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A site representative reported that during spinal fusion procedure, the imaging system would not recognize when the gantry door is close.Rebooting the system did not resolve the issue.The procedure was completed without the use of imaging and navigation.There was a delay of 40 minutes.No known impact on patient outcome.
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Manufacturer Narrative
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Correction: unique device identification (udi) and device manufacture date updated to proper value.
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Search Alerts/Recalls
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