Aspen surgical received a report from the distributor indicating that a mistaway sponge was found in the seal of a pouch.The actual device was not returned for evaluation.The manufacturing lot number along with photographic evidence was provided for review.A review of the photo confirmed the issue from the distributor.Analysis of the finished good lot number 133847 was reviewed.No non-conformance's were noted during the manufacturing process.According to the manufacturing process, these parts are manually loaded into recessed pockets on a packaging machine per specified work instructions.If incorrectly loaded or not orientated properly, the product interferes with the sealing process.Therefore a likely root cause for the seal issue may be attributed to an operator error.Production supervisors were notified of this issue.Based on this information, no further action is required.
|