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Catalog Number EMAX2PLUS |
Device Problems
Difficult to Insert (1316); Difficult To Position (1467); Device Operates Differently Than Expected (2913); Noise, Audible (3273)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/16/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.The actual device has been returned and is currently pending evaluation.Once the evaluation of the device has been completed, a supplemental medwatch report will be sent accordingly.
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Event Description
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It was reported that during an unspecified surgical procedure, it was observed the motor device was making a high pitch sound when burring.It was further reported that the burr device seemed to dislodge from the motor device and was protruding almost all the way out of the attachment device.According to the reporter, the motor device may have been misassembled initially so the burr device was reengaged and the motor was rehomed.It was reported that the same event occurred when burring was restarted.After the procedure, a drill test was ran with the same drill with a new burr device to see if the malfunction of the burr device falling out could be replicated but was unsuccessful.However, when the burr device was removed it was observed that it was warped in some way and could not be inserted down the long attachment.It was not reported if there was a delay in the procedure due to the event.It was not reported if a spare device was available for use.There was patient involvement reported.There were no reports of injuries, medical intervention or prolonged hospitalization.The reporter stated that there was no complaint against the attachment device or the burr devices.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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The actual device was returned for evaluation.Reliability engineering evaluated the device and determined that the reported condition that the device was making a high pitch sound when burring and the burr device seemed to dislodge from the motor device and was protruding almost all the way out of the attachment device was not confirmed.Therefore, an assignable root cause was not determined.However, during evaluation it was observed that the device failed noise and temperature assessments.During repair it was found that the device had a broken drive shaft, causing it to fail noise and temperature assessments.It was determined that this condition was due to excessive force when using the device.It was further determined that using too much force when in use caused drive shaft to break in half.It was determined that this due to user error.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Search Alerts/Recalls
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