Model Number 816300 |
Device Problems
Device Operates Differently Than Expected (2913); Inappropriate or Unexpected Reset (2959)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 03/15/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).Per log analysis, this occurred multiple times but never when a perfusion screen was opened.The other non-target errors that occurred in the log were "pcmcia supply error" where the 12 volt (v) was reporting high.The field service representative (fsr) was unable to duplicate the complaint.He replaced the ccm with a loaner.The unit operated to the manufacturer's specifications.The suspect unit was returned to the manufacturer for further evaluation.
|
|
Event Description
|
It was reported that during log analysis of the device, there was a "5v supply voltage" test failure causing the central control monitor (ccm) to reboot.There was no patient involvement.
|
|
Manufacturer Narrative
|
The reported complaint was confirmed.During laboratory analysis, the product surveillance technician (pst) observed the central control monitor (ccm) to reboot when operated at reduced temperatures.The output voltage of the direct current (dc) power supply was measured and resulted in abnormally high voltage.The product will be sent to service to be brought to manufacturer¿s specifications before being returned to the customer.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
|
|
Search Alerts/Recalls
|