Product analysis: analysis was not able to confirm the customer comments regarding water damage, there was no evidence of water damage found inside the device.It was noted that the atrial output encoder turned hard in one section of its turn and the encoder assembly was deemed to be out of specification in a mechanical manner.It was additionally noted that error 200 was generated on the bench which was attributed to the main printed circuit board being out of specification in an electrical manner and that four case screws were contaminated.The electrical and mechanical parts were inspected and all found defective parts were replaced and all other identified issues were resolved.The device was re-calibrated and functionally tested and it passed its final quality assurance tests.If information is provided in the future, a supplemental report will be issued.
|