Additional information is provided.No further information was able to be obtained from this customer.However, a probe was returned for evaluation.The probe was packaged on (b)(6) 2017.There were (b)(4) paks associated with this lot.Based on qa assessment, the products met specifications at the time of release.25g probe was received for evaluation.A visual assessment of the returned sample revealed adhesive on the cannula tip and a significantly bent tip.The 25g probe was inserted into a 25ga trocar.The bent nitinol tip fell off.The laser probe cannula was then inserted into the 25ga trocar and no resistance was felt.Additionally, the sample¿s cannula outer diameter (od) was measured.With an od min/max values of 0.02000 to 0.02050 inches, the sample¿s cannula od was measured to be 0.02045 to 0.02050, meeting specifications.The reported event was unable to be confirmed.Therefore, the root cause could not be determined conclusively.The manufacturer internal reference number is: (b)(4).
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