(b)(4).Device not returned.The reported issue was not confirmed as there was no sample or photos received from the customer.The device history record was reviewed and there were no assembly issues noted with line 14a or line 22.The incoming raw material documentation was reviewed for the tubing and the connector and there were no discrepancies noted.This was a customer made connection and as stated per our ifu under the instructions for use section 7 ¿inspect all connections for leaks of any kind, fluid or gas, from the inside the circuit to outside, or vice versa.Tie band and tighten all connections in the circuit.Push tubing past the second barb for the user made connections.¿ the customer did state the connection was made to the first barb and tie banded.All available information has been placed on file in quality management for appropriate tracking, trending and follow up.(b)(4).No sample or photographs were received.
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The customer reported that the tubing got disconnected at quarter inch connector located at line 14a (a customer made connection) on pack spec during cardiopulmonary bypass surgery, resulting in approximately 300cc blood loss.The product was not changed out, they reconnected the tubing.There was no delay and the surgery was completed successfully.
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