Catalog Number 0279351103 |
Device Problems
Break (1069); Device Or Device Fragments Location Unknown (2590)
|
Patient Problem
No Code Available (3191)
|
Event Date 03/22/2018 |
Event Type
Injury
|
Manufacturer Narrative
|
Additional information will be provided once the investigation has been completed.Gtin: (b)(4).
|
|
Event Description
|
It was reported that the tip broke and could not be found.
|
|
Manufacturer Narrative
|
Alleged failure: small white part of the plastic ring at the top of probe loosened the failure identified in the investigation is consistent with the complaint record.Although, there was no physical evidence of the alleged claim, based on the reported condition.A possibility the material seen by the customer on the probe was the excess glue on top of the ceramic and potentially breaking off during use.The probable root cause/s could be the cleaning/wiping off the excess glue after applying was not performed during assembly.An excess force applied to the probe will contribute to the excess glue detachment.Since the excess glue condition was confirmed to be a result of the manufacturing related issue.The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.(b)(4).
|
|
Event Description
|
It was reported that the tip broke and could not be found.
|
|
Search Alerts/Recalls
|