The customer received questionable elecsys (b)(6) assay gen 2 results for one patient sample upon dilution.The results undiluted were 40 iu/l and 42.41 iu/l.With a 1:2 dilution, the result was (48.22) 96.44 iu/l.With a 1:6 dilution, the result was (51.58) 309.48 iu/l.With a 1:10 dilution, the result was (51.25) 512.5 iu/l.With a 1:20 dilution, the result was (48.84) 976.8 iu/l.With a 1:40 dilution, the result was (37.58) 1503.2 iu/l.With a 1:100 dilution, the result was (17.69) <20 iu/l ((b)(6)).Information concerning if any erroneous result was reported outside of the laboratory was requested, but it was unknown.There was no allegation of an adverse event.The customer used a cobas e 411 immunoassay analyzer.The serial number was requested but was not provided.
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