Pentax medical was made aware of a complaint on (b)(6) 2018 stating the following "the fna needle is not coming out the end of the scope properly" involving pentax video gastroscope ultrasound-linear array eg-3870utk/serial (b)(4).No serious injury or death of a patient or user, or delay in the procedure which would require medical intervention was reported by the user.At the time of the complaint the unit was received at pentax medical with a complaint of remote control button leaking.Inspection was performed on the unit on (b)(6) 2018 on service order (b)(4) where the inspector found the following: ultrasound connector cable perforation, failed wet leak test, distal body chipped, leak at ultrasound connector cable, failed dry leak test, elevator knob play, scope case not received scope receive in box, # 1 remote control button cover cracked, balloon socket cylinder rubber covering torn, leak at # 1 remote control button cover, right angulation decreased, ccd laser filter lifting/ smearing, image spots.This unit is in the process of being repaired.
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