Model Number 397002-001 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Thrombus (2101); No Consequences Or Impact To Patient (2199)
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Event Date 04/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The companion 2 driver was returned to syncardia for evaluation.The results of the investigation will be provided in a follow up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver was supporting a patient when the patient experienced a non-related thrombus on his tricuspid valve on (b)(6) 2018.The customer also reported that the patient was switched to the backup companion 2 driver without adverse impact.The customer also reported that the companion 2 driver was subsequently rechecked and passed the system check out procedure.On (b)(6) 2018 the customer requested the companion driver be returned due to dissatisfaction.
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Manufacturer Narrative
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The companion 2 driver was returned to syncardia for evaluation.The driver in "as received" condition passed all required functional testing requirements.Additionally, an extended observation run test was performed with no anomalies.The driver performed as intended with no evidence of a device malfunction.This issue will continue to be monitored and trended in the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver was supporting a patient when the patient experienced a non-related thrombus on his tricuspid valve on (b)(6) 2018.The customer also reported that the patient was switched to the backup companion 2 driver without adverse impact.The customer also reported that the companion 2 driver was subsequently rechecked and passed the system check out procedure.On (b)(6) 2018 the customer requested the companion driver be returned due to dissatisfaction.
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Search Alerts/Recalls
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