The end-user's daughter states that the wheels were in a locked position but the transport chair kept moving.She states the back wheels don't lock even when they are locked and they make a grating noise and all four wheels do not make complete contact with the floor as there are divots in the wheels.The daughter took the end-user to the emergency room as she hurt her left hip when she fell.The daughter states she had a bruised hip that went all the way to the bone.The daughter states that the fall started a course of medical issues that resulted in her staying in the hospital.Her mother has been in the hospital because of other health issues and is now getting ready to come home.She had physical therapy while she was in the hospital.
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