Catalog Number BI70002000-G27 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identifier (udi) is unavailable.Device manufacture date is unavailable.No additional information has been provided/submitted to the manufacturer for an evaluation to be conducted.No additional information provided.
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Event Description
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Medtronic received information that, while outside of a procedure, the imaging system restarted without prompt from the user.It was noted that the lights on the gantry were blinking and that the restart occurred following a 2d image acquisition.After a forced shutdown, the imaging system functioned as designed.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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Additional information: unique device identification (udi) was updated.Device manufacturing date was updated.
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Manufacturer Narrative
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A software analysis was initiated to determine the probable cause of the issue through known anomaly determination.Analysis found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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