Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this occurrence.A review of the device history records revealed no irregularities during the manufacture of reported lot number 7004940.This product is functionally tested by qa tech in final assembly and, no failure with safety mechanism or exposed cannula was reported.According to the information provided by the customer, we could not associate this defect to a manufacturing process.However, a possible cause could be an incorrect use of the product.The only way to reproduce this defect is to perform the activation from adapter sti prn, removing all safety mechanism and leaving exposed cannula.Instruction sheet (b)(4), shows the correct way to perform this activation.No capa was opened since this issue could not be confirmed as manufacturing related.
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